Openings & relaunches

When to open booking availability for a new property

Marbella Hospitality · Prepared · Practical note

Opening the calendar is a commercial commitment. Base the decision on confirmed readiness and the ability to deliver the advertised product by arrival.

A practical approach

  1. Review remaining critical work.
  2. Confirm access, essential equipment and staffing.
  3. Set a contingency process before accepting bookings.

An example to consider

Accepting a non-refundable booking while the pool completion date is uncertain creates a promise the team may not be able to fulfil. Resolve the uncertainty or describe the offer accurately.

What to track

Track readiness risks against confirmed arrival dates.

Part of the Marbella Hospitality practical-note collection. About this collection.

A practical next step for your property.

Discuss revenue, guest operations or launch support with Priit Villemson. Start with the issue your property needs to solve.

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