The first month should reveal which assumptions need correction. Review guest feedback, operating workload and booking contribution together rather than celebrating occupancy alone.
A practical approach
- Collect incidents and recurring questions.
- Compare staffing time with the plan.
- Identify the highest-priority operational and commercial adjustments.
An example to consider
Strong bookings can hide an unsustainable turnover workload. Review overtime and supplier availability while the opening team is still learning the property.
What to track
Track recurring defects, workload and contribution per stay.
Part of the Marbella Hospitality practical-note collection. About this collection.