Before marketing a new villa, confirm that the promised stay can be delivered. Work through access, equipment, cleaning and support as a complete operating journey.
A practical approach
- Test the property through an overnight trial.
- Prepare the booking and arrival process.
- Resolve critical defects before accepting arrivals.
An example to consider
A property may photograph well while lacking reliable Wi-Fi or clear entry instructions. A trial stay reveals issues that a visual inspection can miss.
What to track
Count critical defects remaining before the first guest arrival.
Part of the Marbella Hospitality practical-note collection. About this collection.