A management discussion should clarify who handles bookings, guests, property care and reporting. Record the scope so the owner can assess the complete service.
A practical approach
- Ask how availability and pricing decisions are made.
- Clarify maintenance and expense authority.
- Review reporting, handover and termination processes with appropriate advisers.
An example to consider
If the owner assumes cleaning is included but the proposal only includes coordination, the cost comparison is incomplete. Ask about both the work and who pays for it.
What to track
Use a completed responsibility matrix to identify unresolved questions.
Part of the Marbella Hospitality practical-note collection. About this collection.