A group enquiry needs information about room allocation, shared space and programme requirements. The process should confirm whether the property can serve the whole party well.
A practical approach
- Ask about group purpose and composition.
- Map sleeping and meeting needs.
- Clarify meals, transport and activities separately.
An example to consider
A group of colleagues may need separate beds and a usable workshop area. Total capacity alone does not show whether the accommodation fits their needs.
What to track
Track group fit and changes requested after confirmation.
Part of the Marbella Hospitality practical-note collection. About this collection.