A turnover checklist should follow the actual guest journey through the property. Include cleanliness, function and presentation instead of treating the task as cleaning alone.
A practical approach
- Check access and essential appliances.
- Inspect bedrooms, bathrooms and outdoor spaces systematically.
- Finish with a documented readiness check.
An example to consider
A spotless bathroom with no hot water is not ready for arrival. Combine housekeeping and functional checks so neither team assumes the other has covered them.
What to track
Track defects found before arrival and defects reported by guests.
Part of the Marbella Hospitality practical-note collection. About this collection.